Thursday, October 13, 2011

Facebook customer support

If you have hundreds of millions of customers, any small percentage of them requiring customer support is immediately a huge and costly problem. Thus Facebook decided some time ago to not do any customer support by e-mail any more. If you send a mail to some old support e-mail address from Facebook, you'll get an automated reply telling you to use the Facebook Help Center. Unfortunately the Help Center only helps with problems that occur frequently enough to justify their own web form. If you ha

World of Warkraft...

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